Change an Incorrect Display Name for a Zimbra User

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If a user's display name is changed in Zimbra Preferences but not showing the updated name when an email is sent, the following can be done on the server at command line to rectify the situation:

  1. Log into the Zimbra server.
  2. Become the zimbra user (su zimbra)
  3. Run the following command to verify the current display name of the user: zmprov ga username@domain.com | grep PrefFromDisplay (changing the username@domain.com to the full email address of the user)
  4. Now, change the display name running the following command: zmprov ma username@domain.com zimbraPrefFromDisplay "FirstName LastName" (changing the username@domain.com to the full email address of the user and changing FirstName LastName to the user's new display name).  Example: zmprov ma support@edgewebhosting.net zimbraPrefFromDisplay "EWH Support"
  5. Check your work: zmprov ga username@domain.com | grep PrefFromDisplay (changing the username@domain.com to the full email address of the user)


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Category: E-Mail

Last Modified:Wednesday, November 14, 2012 10:35 AM

Type: HOWTO

Level: Intermediate

Rated 4 stars based on 7 votes.

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